A UX audit is a complete diagnosis of your website or online store: I analyse your visitors' real journeys, identify the friction points that cost you enquiries or sales, and hand you prioritised recommendations you can apply immediately — with me or in-house.
A conversation to understand your business, your goals and your existing data (analytics, customer feedback). The audit is calibrated to what matters to you, not a generic checklist.
I examine your critical journeys — landing, navigation, product or service page, forms, checkout — on desktop and mobile, using usability heuristics and my premium e-commerce experience.
You receive a clear, jargon-free report where every finding is illustrated and every recommendation ranked by impact versus effort. We walk through it together on a call.
You apply the recommendations in-house, or I take care of them: the audit is then deducted from the redesign project if we work together.
The exact amount depends on scope: number of journeys analysed, depth (focused or full audit), optional user testing. You get a precise quote after a first conversation, with no commitment.
Let's talk about your projectMy audits start at €1,200 for a focused audit (one critical journey, such as your checkout) and go up to around €3,000 for a full multi-journey audit with user testing. The quote is fixed before we start.
Expect one to two weeks between our first conversation and the debrief, depending on scope. Quick wins can often ship the following week.
No — often the opposite. A good audit identifies what already works and focuses effort on real friction. Many of my recommendations are adjustments, not redesigns.
An SEO audit looks at how visitors reach your site; a UX audit looks at what they experience once there and why they leave without converting. The two are complementary — and I can cover both.
Brochure sites, e-commerce (Shopify, WooCommerce), SaaS and web applications. My favourite ground: premium brands and demanding online stores.